Version dated 13 June 2018
On 25 May 2018 the Data Protection Act 1998 was replaced by the General Data Protection Regulation (EU) 2016/679 (“GDPR”). This policy has been prepared to comply with the requirements of the GDPR. The GDPR will be followed by additional national implementing law, regulations and secondary legislation so this policy may be further amended to take into account any additional requirements. Please do check back regularly.
If you have any complaints or queries about matters affecting your privacy, or any other general data protection matters, then please do let me know by contacting me as set out above and I will endeavour to resolve the problem. In any event you have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. The ICO can be contacted on their helpline number which is 0303 123 1113 between 9am and 5pm Monday to Friday, or by other contact methods as set out on their website. Please go to their website at www.ico.org.uk for more information.
It is important that the personal data I hold about you is accurate and current. Please keep me informed if your personal data changes.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
I may collect, use, store and transfer different kinds of personal data about you which I have grouped together as follows:
I do not collect any transactional data such as payments details. If you go to my shop or by tickets you will be re-directed to another web site.
I do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data).
I only collect data about you by:
Direct interactions. You may give me your identity and contact details by filling in forms or by corresponding with me by post, phone, email or otherwise.
Automated technologies or interactions. As you interact with the websites, I may automatically collect Technical Data about your equipment, browsing actions and patterns. I collect this personal data by using cookies, server logs and other similar technologies. I may also receive Technical Data about you if you visit other websites employing our cookies. Please see the cookie statement below for further details.
I will only use your personal data when the law allows me to. Most commonly, I will use your personal data to respond to any queries you send me.
Purposes for which I will use your personal data
I have set out below, in a table format, a description of all the ways I plan to use your personal data, and which of the legal bases I rely on to do so. I have also identified what my legitimate interests are where appropriate.
Note that I may process your personal data for more than one lawful ground depending on the specific purpose for which I am using your data. Please contact me if you need details about the specific legal ground I am relying on to process your personal data where more than one ground has been set out in the table below.
|Purpose/Activity||Type of data||Lawful basis for processing including basis of legitimate interest|
|To manage any communications with you||(a) Identity
|To administer and protect my business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)||(a) Identity
|(a) Necessary for my legitimate interests (for running my business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
(b) Necessary to comply with a legal obligation
|To use data analytics to improve the websites, products and experiences||(a) Technical
|Necessary for my legitimate interests (to define types of customers for our products and services, to keep the websites updated and relevant, to develop my business)|
Change of purpose
I will only use your personal data for the purposes for which it was collected, unless I reasonably consider that I need to use it for another reason and that reason is compatible with the original purpose.
If I need to use your personal data for an unrelated purpose, I will notify you and explain the legal basis which allows me to do so.
Please note that I may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
I may have to share your personal data with external third parties such as marketing, ticketing or press companies.
I require all third parties to respect the security of your personal data and to treat it in accordance with the law. I do not allow any third-party service providers to use your personal data for their own purposes save where you have requested certain information or have consented and only permit them to process your personal data for specified purposes and in accordance with my instructions.
I do not transfer your personal data outside the European Economic Area (EEA).
I have appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
How long will you use my personal data for?
I will only retain your personal data for as long as necessary to fulfil the purposes I collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.
To determine the appropriate retention period for personal data, I consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which I process your personal data and whether I can achieve those purposes through other means, and the applicable legal requirements.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links below to find out more about these rights:
You have the right to:
If you wish to exercise any of the rights set out above, please contact me via my web site.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, I may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, I may refuse to comply with your request in these circumstances.
What I may need from you
I may need to request specific information from you to help confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. I may also contact you to ask you for further information in relation to your request to speed up my response.
Time limit to respond
I will try to respond to all legitimate requests within one month. Occasionally it may take longer than a month if your request is particularly complex or you have made a number of requests. In this case, I will notify you and keep you updated.
Legitimate Interest means the interest of my business in conducting and managing my business to enable me to give you the best service/product and the best and most secure experience. I will make sure I consider and balance any potential impact on you (both positive and negative) and your rights before I process your personal data for my legitimate interests.
Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that I am subject to.
“From the outset, it is evident that Rhodes is a thoughtful and attentive pianist.”
Richard Whitehouse, International Piano
Gran notícia. Per fi tindrem al nostre estimat James Rhodes a Barcelona presentant el seu recent llibre FUGAS. Hi haurà una petita xerrada (aviat confirmarem acompanyant), uns quants torns de preguntes del públic, i firma de llibres per a tothom que vulgui.